6. Handling Paper
   6. 2. Handling rolls

  1. Loading Rolls on the Roll Holder
  2. Loading Rolls in the Printer
  3. Changing the Type of Paper
  4. Specifying the Paper Length
  5. Removing the Roll from the Printer
  6. Removing Rolls From the Roll Holder
  7. Clearing Jammed Roll Paper
  8. Clearing Jammed Paper (Paper Feed Slot)
  9. Feeding Roll Paper Manually
  10. Keeping Track of the Amount of Roll Paper Left
  11. Specifying the Ink Drying Time for Rolls
  12. Specifying the Cutting Method for Rolls
  13. Cutting the Leading Edge of Roll Paper Automatically
  14. Reducing Dust from Cutting Rolls
  15. Roll Holder Set
  16. Removing the Roll Feed Unit
  17. Installing the Roll Feed Unit

6. 2. 1. Handling Paper > Handling rolls >
Loading Rolls on the Roll Holder
When printing on rolls, attach the Roll Holder to the roll.
Rolls have a two- or three-inch paper core. Use the correct attachment for the paper core. The printer comes equipped with the 2-Inch Paper Core Attachment installed.
For borderless printing on A1 (594 mm) or A2 (420 mm) rolls, attach the included Spacer for Borderless Printing to the Roll Holder.
Caution
•  Set the roll on a table or other flat surface so that it does not roll or fall. Rolls are heavy, and dropping a roll may cause injury.
Important
•  When handling the roll, be careful not to soil the printing surface. This may affect the printing quality. We recommend wearing clean cloth gloves when handling rolls to protect the printing surface.
•  Use scissors or a cutting tool to cut the edge of the roll paper if it is uneven, dirty, or has tape residue. Otherwise, it may cause feeding problems and affect the printing quality. Be careful not to cut through any barcodes printed on the roll.
•  Align the edges of the paper on both ends of the roll. Otherwise, it may cause feeding problems.
Note
•  For details on supported sizes and types of rolls, see Paper Sizes or the Paper Reference Guide.  (See "Paper Sizes (6.1.2).") (See "Types of Paper (6.1.1).")
•  To view instructions as you attach the Roll Holder, press the Navigate button.  (See "How to View Instructions with Navigate (9.1.3).")
  1. Remove the Holder Stopper from the Roll Holder.
  2. Insert the attachments for the roll paper on the Roll Holder.
    Using rolls with a 3-inch paper core
    Attach the included 3-Inch Paper Core Attachment on the Roll Holder.
    Align the triangular part (b) of the 3-Inch Paper Core Attachment (a) with the triangular part (c) of the Roll Holder as shown, and insert the 3-Inch Paper Core Attachment into the Roll Holder.
    Use the Holder Stopper for 3-inch paper cores.
    Borderless printing on A1 or A2 rolls
    Attach the included Spacer for Borderless Printing to the Roll Holder.
    Insert the protrusions (b) of the Spacer for Borderless Printing (a) into the holes (c) of the Roll Holder, as shown.
  3. With the Roll Holder resting horizontally and the edge of the roll paper facing forward as shown, insert the roll in the Roll Holder from the left. Insert the roll firmly until it touches the flange (a) of the Roll Holder, leaving no gap.
    Important
    •  Always have the Roll Holder resting horizontally when loading rolls. Attempting to load rolls with the Roll Holder upright may damage the Roll Holder.
  4. Insert the Holder Stopper from the left in the Roll Holder as shown. Push it firmly in until the flange (a) of the Holder Stopper touches the roll.
    Attach the appropriate Holder Stopper for the size of the paper core.

6. 2. 2. Handling Paper > Handling rolls >
Loading Rolls in the Printer
Follow these steps to load rolls in the printer.
Important
•  Always load rolls when the printer is on. If the printer is off when you load a roll, the paper may not be advanced correctly when you turn the printer on.
•  Before loading a roll, confirm whether the inside of the Top Cover or the Ejection Guide is soiled. If soiled, we recommend cleaning in advance.  (See "Cleaning Inside the Top Cover (11.4.2).")
  1. Press the Load button.
  2. Press or to select Roll Paper, and then press the OK button.
    Note
    •  If any paper has been advanced that will not be used, a message is shown requesting you to remove it.
    Press or to select "Yes", and then press the OK button. Remove the paper and go to the next step.
  3. Open the Roll Feed Unit Cover.
  4. Holding the Roll Holder flange (a), load the Roll Holder shaft into the guide grooves (b) on both sides of the Roll Holder Slot. At this time, load the shaft so that the color of the Roll Holder shaft (c) matches the color of the guide groove.
    Caution
    •  Do not release the flanges until you load the holder fully in the Roll Holder Slot. Rolls are heavy, and dropping a roll may cause injury.
    •  Be careful not to pinch your fingers between the guide grooves (b) and the Roll Holder shaft (c) when loading rolls.
    Important
    •  Do not force the Roll Holder into the printer with the right and left ends reversed. Otherwise, it may damage the printer or Roll Holder.
    Note
    •  If it is difficult to load rolls from the front of the printer, load rolls from the back of the printer.
  5. Insert the edge of the roll in the Paper Feed Slot (a) and advance the roll until you hear the feed tone.
    Important
    •  Be careful not to soil the printing surface of roll paper as you insert it in the slot. This may affect the printing quality. We recommend wearing clean cloth gloves when handling rolls to protect the printing surface.
    •  If the paper is wrinkled or warped, straighten it out before loading it.
    •  Load paper straight so it is not fed askew.
  6. Once paper feeding starts, you will need to do the following, based on the ManageRemainRoll setting and the barcode printed on rolls.  (See "Keeping Track of the Amount of Roll Paper Left (6.2.10).")
    Note
    •  For details on types of paper to select, see the Paper Reference Guide.  (See "Types of Paper (6.1.1).")
  7. Close the Roll Feed Unit Cover.
    Important
    •  Cut the edge of the roll using the Paper Cutting function if the edge is creased or soiled.  (See "Specifying the Cutting Method for Rolls (6.2.12).")
    Note
    •  Adjusting the printhead alignment with the type of paper to be used in printing may enhance printing quality.  (See "Automatic Adjustment to Straighten Lines and Colors (Head Posi. Adj.) (7.2.2).")

6. 2. 3. Handling Paper > Handling rolls >
Changing the Type of Paper
Follow these steps to change the type of paper specified on the printer after you have loaded paper.
If you will continue using this type of paper later, selecting Keep Paper Type > On will save the time and effort of configuring the media type setting when you load the paper again. The current media type settings before you select On will be automatically selected at that time.  (See "Using the Same Type of Paper Regularly.")
Important
•  For best printing results, the printer fine-tunes the print head height and the feed amount for each type of paper. Be sure to select the type of paper to use correctly before printing.
•  Because the printer fine-tunes the feed amount for each type of paper, the margins and the size of printed images may vary depending on the type of paper used. If margins and the size of images are not as you expected, adjust the paper feed amount.
 (See "Adjusting the Feed Amount (7.3.1).")

  Changing the Type of Paper
Note
•  When you load a roll, a menu for selection of the type of paper is shown on the Display Screen. Select the type of paper, and then press the OK button.
If no barcode has been printed on the roll and you have set ManageRemainRoll to On, specify the roll length after the type of paper.  (See "Specifying the Paper Length (6.2.4).")
  1. On the Tab Selection screen of the Control Panel, press or to select the Paper tab ().
    Note
    •  If the Tab Selection screen is not displayed, press the Menu button.
  2. Press the OK button.
    The Paper Menu is displayed.
  3. Press or to select Chg. Paper Type, and then press the OK button.
  4. Press or to select the type of paper loaded ( Roll Paper or Manual ), and then press the OK button.
  5. Press or to select the type of paper loaded in the printer, and then press the OK button.
    Important
    •  Be sure to select the correct paper type. If this setting does not match the loaded paper, it may cause feed errors and affect printing quality.
    Note
    •  For details on types of paper, see the Paper Reference Guide.  (See "Types of Paper (6.1.1).") By default, Plain Paper is selected.

  Using the Same Type of Paper Regularly
Configure this setting so that current media type settings will be automatically selected when you load the same type of paper later.
  1. On the Tab Selection screen of the Control Panel, press or to select the Paper tab ().
    Note
    •  If the Tab Selection screen is not displayed, press the Menu button.
  2. Press the OK button.
    The Paper Menu is displayed.
  3. Press or to select Keep Paper Type, and then press the OK button.
  4. Press or to select On, and then press the OK button.
Note
•  The specified media type setting is updated in the following situations.
•  When using sheets, if you send a print job before loading a sheet, the media type setting is updated to match the type of paper specified by the print job.
•  When you have selected ManageRemainRoll > On on the Control Panel and a barcode is printed on the roll, the media type setting is updated to match the type of paper specified by the barcode.
•  To change the media type setting, see "Changing the Type of Paper."

6. 2. 4. Handling Paper > Handling rolls >
Specifying the Paper Length
When changing the length of paper after the paper has been advanced, specify the length as follows.
Note
•  Specify the paper length when you have set ManageRemainRoll to On.  (See "Keeping Track of the Amount of Roll Paper Left (6.2.10).")
  1. On the Tab Selection screen of the Control Panel, press or to select the Paper tab ().
    Note
    •  If the Tab Selection screen is not displayed, press the Menu button.
  2. Press the OK button.
    The Paper Menu is displayed.
  3. Press or to select Chg. Paper Size, and then press the OK button.
  4. Press or to select Roll Length, and then press the OK button.
  5. Press or to select the length of paper loaded in the printer, and then press the OK button.
    Specify the roll length as follows.
    1.Press the or button to move to the next field for input.
    2.Press the or button to enter the value.
    3.Repeat steps 1 and 2 to finish entering the value, and then press the OK button.

6. 2. 5. Handling Paper > Handling rolls >
Removing the Roll from the Printer
Remove rolls from the printer as follows.
Important
•  Once a roll has been advanced, do not pull the paper out by force. This will prevent further feeding, and the printer will be unable to keep track of the amount of roll paper left.
If you accidentally pull out paper, follow these steps to remove the roll, and open the paper feed slot.
Note
•  If you need to cut the roll, see "Specifying the Cutting Method for Rolls (6.2.12)."
  1. On the Tab Selection screen of the Control Panel, press or to select the( Paper tab ) .
    Note
    •  If the Tab Selection screen is not displayed, press the Menu button.
  2. Press the OK button.
    The Paper Menu is displayed.
  3. Press or to select Eject Paper, and then press the OK button.
  4. Press or to select "Yes", and then press the OK button.
    The roll is now rewound and ejected.
    Important
    •  If you have selected ManageRemainRoll > On in the Control Panel menu, a barcode is printed on the leading edge of the roll.
    Do not remove the roll before the barcode is printed. You will be unable to keep track of the amount of roll paper left.  (See "Keeping Track of the Amount of Roll Paper Left (6.2.10).")
  5. Open the Roll Feed Unit Cover.
  6. Using both hands, rotate the Roll Holder toward the back to rewind the roll.
  7. Holding the Roll Holder flange (a), remove the holder from the Roll Holder Slot.
    Note
    •  For instructions on removing rolls from the Roll Holder, see "Removing Rolls From the Roll Holder (6.2.6)."
  8. Close the Roll Feed Unit Cover.
Note
•  To load new paper in the printer at this point, see "Loading Rolls in the Printer (6.2.2)."

6. 2. 6. Handling Paper > Handling rolls >
Removing Rolls From the Roll Holder
  1. Remove the Holder Stopper from the Roll Holder.
  2. Remove the roll from the Roll Holder.
  3. Remove any attachments as follows.
    3-Inch Paper Core Attachment
    Spread the tips (b) of the 3-Inch Paper Core Attachment that protrude by the triangular label (a) of the Roll Holder as shown and remove the 3-Inch Paper Core Attachment.
    Spacer for Borderless Printing
    Remove the Spacer for Borderless Printing from the Roll Holder as shown.
Important
•  Store the roll in the original bag or box, away from high temperature, humidity, and direct sunlight. If paper is not stored properly, the printing surface may become scratched, which may affect the printing quality when you use it again.

6. 2. 7. Handling Paper > Handling rolls >
Clearing Jammed Roll Paper
If paper from a roll becomes jammed, "Paper jam" is shown on the Display Screen of the Control Panel. Remove the jammed paper as follows.
Important
•  For instructions on removing scraps from the paper feed slot after clearing jammed roll paper, see "Clearing Jammed Paper (Paper Feed Slot) (6.2.8)."
  1. Open the Roll Feed Unit Cover. Use a commercially available cutter or the like to cut the paper of the loaded roll.
    Caution
    •  When cutting paper, be careful to avoid injury or damage to the printer.
  2. Press the OK button.
  3. Remove the jammed paper.
    If paper is jammed inside the Top Cover
    1.Open the Top Cover and move the Carriage to the side.
    2.Clear any jammed paper from inside the Top Cover.
    After removing the paper, make sure there are no other scraps of paper in the printer.
    3.Close the Top Cover.
    Important
    •  Do not move the Carriage over jammed paper. This may damage the Printhead.
    •  Do not touch the Linear Scale (a) or Carriage Shaft (b). This may stain your hands and damage the printer.
  4. Press the OK button.

6. 2. 8. Handling Paper > Handling rolls >
Clearing Jammed Paper (Paper Feed Slot)
Follow these steps to clear jams deep in the Paper Feed Slot or to remove any scraps left in the slot when you are clearing jams.
  Clear any jammed paper deep in the Paper Feed Slot
If paper is jammed deep in the Paper Feed Slot, remove the Roll Feed Unit and clear the paper jam as follows.
  1. Turn the printer off before removing the Roll Feed Unit from the printer.  (See "Removing the Roll Feed Unit (6.2.16).")
  2. Remove the jammed paper from the Paper Feed Slot.
  3. Attach the Roll Feed Unit to the printer.  (See "Installing the Roll Feed Unit (6.2.17).")

  Remove scraps left in the Paper Feed Slot
Follow these steps to remove any scraps left in the Paper Feed Slot after you clear jammed sheets or roll paper.
  1. Press the Load button.
  2. Press or to select Manual Paper, and then press the OK button.
    A menu for selection of the type of paper is displayed.
  3. Select POP Board and press the OK button.
    Instructions for feeding POP Board are now displayed on the Control Panel, but follow this procedure to remove the jammed paper.
  4. Open the Top Cover.
  5. Fold an A4 sheet lengthwise four times and insert it through the gap of the Back Cover. Push the scrap out toward the Platen.
  6. Remove the scrap when it is pushed out onto the Platen.
  7. If any scraps remain inside the paper feed slot, repeat steps 5 and 6.
  8. Close the Top Cover.
  9. Turn the printer off.  (See "Turning the Printer On and Off (1.1.2).")

6. 2. 9. Handling Paper > Handling rolls >
Feeding Roll Paper Manually
After a roll has been advanced, you can press the Feed button to feed or retract the roll with the and buttons.
  1. Press the Feed button.
  2. Press the or button to advance or retract the roll.
    Press to retract the roll manually.
    Press to advance the roll manually.
Note
•  If you hold down or for less than a second, the roll will move about 1 mm (0.04 in).
If you hold down or for more than a second, the roll will move until you release the button. Release the button when the Display Screen indicates "End of paper feed. Cannot feed paper more.".

6. 2. 10. Handling Paper > Handling rolls >
Keeping Track of the Amount of Roll Paper Left
Setting ManageRemainRoll to On in the Paper Menu of the Control Panel will print a barcode with text on the roll when the roll is removed that identifies the type of paper and amount left. When ManageRemainRoll is On and you load rolls with printed barcodes, the type of paper and amount left are automatically detected after rolls are loaded. The barcode will be cut off after it has been read.
Important
•  If the barcode on the roll is not detected, enter the type and length of paper on the Control Panel.
Follow these steps to set ManageRemainRoll to On as follows.
  1. On the Tab Selection screen of the Control Panel, press or to select the Paper tab ().
    Note
    •  If the Tab Selection screen is not displayed, press the Menu button.
  2. Press the OK button.
    The Paper Menu is displayed.
  3. Press or to select ManageRemainRoll, and then press the OK button.
  4. Press or to select On, and then press the OK button.

6. 2. 11. Handling Paper > Handling rolls >
Specifying the Ink Drying Time for Rolls
When you are using paper that takes longer for ink to adhere, ink may be transferred onto the paper surface during ejection, soiling it. In that case, you may be able to improve the condition by setting the time to wait for the ink to dry after printing.
Note
•  If the Cutter touches the print surface on which the ink is not dry, the paper surface may become scratched or soiled, or the paper surface may rub against the output stacker when the paper falls and the surface may become soiled.
To wait for the ink to dry without allowing printed documents to fall after printing, set Cutting Mode on the menu of the printer to Eject.  (See "Specifying the Cutting Method for Rolls (6.2.12).")

  Windows
  1. Display the printer driver dialog box.
     (See "Accessing the Printer Driver Dialog Box from the Operating System Menu (Windows) (3.1.7).")
  2. Select the Main sheet and click CAdvanced Settings in AMedia Type.
  3. In the Paper Detailed Settings dialog box displayed next, select the desired settings values in BBetween Pages and CBetween Scans in ADrying Time, and then click OK.
     (See "Paper Detailed Settings Dialog Box (Windows) (3.1.10).")

  Mac OS X
  1. Choose Print in the application menu.
  2. Select the Main pane and click CSettings in AMedia Type.
  3. In the Paper Detailed Settings dialog box displayed next, select the desired settings values in CBetween Pages and DBetween Scans in BDrying Time, and then click OK.
     (See "Paper Detailed Settings Dialog Box (Mac OS X) (4.1.9).")

6. 2. 12. Handling Paper > Handling rolls >
Specifying the Cutting Method for Rolls
How rolls are cut after ejection varies depending on printer settings.
Note
•  Automatic and Eject are valid only when you have selected Auto Cut > Yes in the printer driver.
•  With Eject, printing does not resume after a series of jobs have been printed continuously until the roll is cut.
•  Eject is the preset selection in Cutting Mode for some types of paper. For this paper, we recommend keeping the preset cutting mode.
•  If documents printed using Automatic, Eject, or manual cutting are short, rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection. This may create a wider bottom margin, in some cases.
Cut rolls manually in the following cases:

  Eject (when the paper surface is being scratched / to wait for ink to dry)
Important
•  When cutting wide printed documents after ejection, have two people support the documents. If the paper drops, printed documents may be damaged.
•  Do not lift the paper when holding printed documents before cutting. If the paper rises, it may affect the printing quality or cause rough cut edges.
  1. On the Tab Selection screen of the Control Panel, press or to select the Paper tab ().
    Note
    •  If the Tab Selection screen is not displayed, press the Menu button.
  2. Press the OK button. The Paper Menu is displayed.
  3. Press or to select Paper Details, and then press the OK button.
  4. Press or to select the type of paper, and then press the OK button.
  5. Press or to select Cutting Mode, and then press the OK button.
  6. Press or to select Eject, and then press the OK button.
  7. Print the job.
    When printing is finished, the printer will stop without cutting.
  8. Holding the printed document to prevent it from dropping, press the Cut button to cut the roll.

  Manual (when using media that cannot be cut with the Cutter Unit )
  1. On the Tab Selection screen of the Control Panel, press or to select the Paper tab ().
    Note
    •  If the Tab Selection screen is not displayed, press the Menu button.
  2. Press the OK button. The Paper Menu is displayed.
  3. Press or to select Paper Details, and then press the OK button.
  4. Press or to select the type of paper, and then press the OK button.
  5. Press or to select Cutting Mode, and then press the OK button.
  6. Press or to select Manual, and then press the OK button.
  7. Print the job.
    The printer stops advancing the paper after printing.
  8. Press the Feed button.
    Roll paper is fed to the specified cut position and then automatically stopped.
  9. Cut the roll paper manually with scissors or the like.
  10. Press the OK button.
    After the roll is rewound, it stops automatically.

  Paper cutting (to have the roll cut at your specified position)
  1. Press the Feed button.
  2. Press the button to advance the roll to the position for cutting.
  3. Press the Cut button.
  4. Press or to select Yes, and then press the OK button.
    After the roll paper is cut, it is rewound automatically.

6. 2. 13. Handling Paper > Handling rolls >
Cutting the Leading Edge of Roll Paper Automatically
If the leading edge of a roll is crooked or warped, it may cause an error message or printing problems. In this case, set Trim Edge First to Automatic or On in the Paper Menu on the Control Panel to have the printer cut the leading edge to make the edge straight after you load a roll.
Trim Edge First offers the following options.
Important
•  If the width of the paper differs, setting Skew Check Lv. to Loose relaxes the accuracy of the paper skew detection feature, and setting it to Off ignores the skew detection feature. However, when Off is selected and the paper is loaded skewed, a paper jam may result or the Platen may become soiled.
Note
•  In the condition at the time of factory shipment, the setting differs depending on the paper. For details, refer to the Paper Reference Guide.  (See "Types of Paper (6.1.1).")
Follow these steps to change the Trim Edge First setting.
  1. On the Tab Selection screen of the Control Panel, press or to select the Paper tab ().
    Note
    •  If the Tab Selection screen is not displayed, press the Menu button.
  2. Press the OK button.
    The Paper Menu is displayed.
  3. Press or to select Paper Details, and then press the OK button.
  4. Press or to select the type of paper, and then press the OK button.
  5. Press or to select Trim Edge First, and then press the OK button.
  6. Press or to select the desired setting option, and then press the OK button.
    This setting takes effect the next time you load a roll.

6. 2. 14. Handling Paper > Handling rolls >
Reducing Dust from Cutting Rolls
For media such as Backlit Film that are more likely to generate debris when cut, select CutDustReduct. >On in the Paper Menu of the Control Panel. This option reduces debris from cutting by printing black lines at the leading and trailing edges of documents. It may help prevent Printhead damage. You can specify for CutDustReduct. to be activated for particular types of paper.
Important
•  Do not set CutDustReduct. to On for paper that wrinkles easily, such as Plain Paper or lightweight paper. This may impair cutting and cause paper jams.
•  Borderless printing is not available when CutDustReduct. is set to On. To use borderless printing, select CutDustReduct. >Off.
Set CutDustReduct. to On as follows.
  1. On the Tab Selection screen of the Control Panel, press or to select the Paper tab ().
    Note
    •  If the Tab Selection screen is not displayed, press the Menu button.
  2. Press the OK button.
    The Paper Menu is displayed.
  3. Press or to select Paper Details, and then press the OK button.
  4. Press or to select the type of paper loaded in the printer, and then press the OK button.
  5. Press or to select CutDustReduct., and then press the OK button.
  6. Press or to select On, and then press the OK button.

6. 2. 15. Handling Paper > Handling rolls >
Roll Holder Set
Load a roll on the roll holder and then load the holder in the printer. The Roll Holder in the Roll Holder Set RH2-25 is for use with both 2-inch and 3-inch paper cores. Use the correct attachment for the particular paper core. For borderless printing on A1 (594 mm) or A2 (420 mm) rolls, attach the included Spacer for Borderless Printing to the Roll Holder.  (See "Loading Rolls on the Roll Holder (6.2.1).")
Roll Holder Set RH2-25
Roll Holder (for 2- and 3-inch paper cores)

6. 2. 16. Handling Paper > Handling rolls >
Removing the Roll Feed Unit
Important
•  Always turn off the printer before removing the Roll Feed Unit. The printer may be damaged if you do not turn it off first.
  1. Remove the roll from the Roll Feed Unit.  (See "Removing the Roll from the Printer (6.2.5).")
  2. Use a coin or screwdriver to loosen the screws (a) on both sides of the back of the Roll Feed Unit, and remove the screws.
  3. Holding the Carrying Handles (a) of the Roll Feed Unit, remove the Roll Feed Unit from the printer.

6. 2. 17. Handling Paper > Handling rolls >
Installing the Roll Feed Unit
Important
•  Always turn off the printer before attaching the Roll Feed Unit. The printer may be damaged if you do not turn it off first.
  1. Holding the Roll Feed Unit by the Carrying Handles (a), insert the two pins of the Roll Feed Unit (b) into the each hole on the back of the printer (c).
  2. Use a coin or screwdriver to tighten the two screws on the back of the Roll Feed Unit (a) to secure it to the printer.